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Contact ChainLedger Academy

Whether you have a question about our educational content, want to suggest a correction, or are interested in educational partnerships, we welcome your message. Our team typically responds within two working days.

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Office Address

ChainLedger Academy Ltd
71 Queen Victoria Street
City of London, EC4V 4AY
United Kingdom

Business Hours

Monday to Friday09:00 to 17:30 (GMT)
SaturdayClosed
SundayClosed

Direct Contact

Before You Write

You may find the answer to your question in our existing resources:

Our Process

What Happens After You Write to Us

We value every message we receive. Here is what you can expect once you submit your enquiry.

1

Acknowledgement

You will receive an automatic confirmation email letting you know that your message has been received by our team.

2

Review

A member of our editorial or operations team reviews your message and routes it to the most appropriate person. For content corrections, this goes directly to our Editor-in-Chief.

3

Response

We aim to respond to all enquiries within two working days. Complex editorial or partnership requests may require additional time, in which case we will let you know.

How We Can Help

Common Types of Enquiries

We receive messages on a range of topics. Below are the most common categories and what to include in your message to help us respond efficiently.

Content Corrections

If you have spotted a factual error, outdated information, or a broken link in any of our articles or guides, please include the page URL and a description of the issue. We take accuracy seriously and will investigate promptly.

Educational Partnerships

We work with universities, research groups and educational bodies. If you are interested in collaboration, please describe your organisation, the nature of the proposed partnership and any relevant timelines.

General Questions

Questions about blockchain technology, our editorial approach, or how to use our resources are always welcome. Please check our FAQ page first, as the answer may already be available there.

Data and Privacy Requests

If you wish to exercise your data rights under GDPR (access, rectification, erasure, portability or objection), please email us directly at [email protected] with "Data Request" in the subject line.

Please Note

ChainLedger Academy is an educational platform. We are unable to provide financial, investment, tax or legal advice in response to enquiries. If you have questions about specific financial decisions, we recommend consulting a qualified, regulated professional. Our team is happy to point you towards relevant educational resources on our site, but we cannot offer personalised guidance on digital assets or financial matters.

Explore Our Educational Content

While you wait for our response, browse our library of free, independently produced articles, guides and glossaries on blockchain technology.

โš ๏ธ Important Disclaimer

The content on this website is provided for educational and informational purposes only. Nothing published by ChainLedger Academy constitutes financial, investment, tax or legal advice. Digital assets are volatile and carry significant risk, including the potential for total loss. There is no consumer protection scheme (such as the FSCS) covering most digital-asset activities. Regulations vary by jurisdiction. You should conduct your own independent research and consult a qualified professional before making any financial decisions. ChainLedger Academy does not recommend, endorse or promote any specific digital asset, token, protocol or service.